Last Updated: [Insert Date]
Welcome to Alpine Shop (“we,” “our,” or “us”) at nuvaclothing.com. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our site, you agree to comply with these terms.
1. Website Use and Intellectual Property
1.1 Access and Eligibility
Our website is intended for users aged 18+ or minors with parental consent. By using our site, you confirm you meet these requirements.
1.2 Intellectual Property Rights
All content on this website (text, graphics, logos, product designs) is our exclusive property or licensed to us, protected by international copyright laws. Unauthorized use is strictly prohibited.
User Responsibility: You may not reproduce, distribute, or create derivative works from our content without express written permission.
2. Products and Services
2.1 Product Descriptions
We specialize in adventure-ready apparel including:
- Outerwear: Coats, Jackets
- Clothing: Dresses, Skirts, Longsleeves, Pants, Polo shirts, Pullovers
- Accessories and Shoes
We strive for accurate product representations but cannot guarantee colors will match your display exactly.
2.2 Product Availability
All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
3. Orders and Payments
3.1 Order Process
Placing an order constitutes an offer to purchase. We process orders within 1-2 business days (excluding weekends/holidays).
3.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
User Responsibility: You must provide accurate payment information and have sufficient funds for purchases. We reserve the right to refuse orders suspected of fraud.
3.3 Pricing
All prices are in USD. We may adjust prices without notice, but changes won’t affect confirmed orders.
4. Shipping and Delivery
4.1 Shipping Options
We offer two shipping methods:
- Standard Shipping ($12.95): Via DHL/FedEx, delivered in 10-15 business days after shipment
- Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment
4.2 Delivery Areas
We ship worldwide except to Asia and certain remote areas. International customers are responsible for customs duties/taxes.
User Responsibility: Provide accurate shipping information. We’re not liable for delays caused by incorrect addresses or customs processing.
5. Returns and Refunds
5.1 Return Policy
We accept returns within 15 days of delivery for unused, unworn items with original tags/packaging. Non-returnable items:
- Shoes (hygiene reasons)
- Polo shirts (intimate apparel)
- Pullovers with removed tags
5.2 Return Process
- Email [email protected] with return request
- Receive Return Authorization (RMA)
- Ship items to: Alpine Shop Returns, 74 Ranch Dr, Montgomery, US 36109
User Responsibility: Return shipping costs are your responsibility unless the return is due to our error. Use trackable shipping methods.
5.3 Refunds
Approved refunds are processed within 5-7 business days after we receive your return. Original shipping fees are non-refundable.
6. Liability Limitations
6.1 Product Use
Our products are designed for general outdoor use. We’re not liable for injuries from improper use of our apparel.
6.2 Website Operation
We’re not liable for temporary website unavailability or technical issues beyond our reasonable control.
6.3 Maximum Liability
Our total liability for any claim related to your purchase is limited to the purchase price of the relevant product(s).
7. General Provisions
7.1 Governing Law
These terms are governed by US law. Any disputes will be resolved in Montgomery, US courts.
7.2 Changes to Terms
We may update these terms periodically. Continued use after changes constitutes acceptance.
7.3 Contact Information
For questions, contact our Adventure Team:
- Email: [email protected]
- Address: 74 Ranch Dr, Montgomery, US 36109
- Response Time: 24-48 hours
Thank you for choosing Alpine Shop for your adventure apparel needs. We’re committed to your satisfaction and happy adventuring!
The Alpine Shop Team